DentaSuite/Terms of Service

DentaSuite Terms of Service

DRAFT — for legal review before publication.

Effective date: [FILL-IN]. Operator: [FILL-IN entity, ABN, address].

Governing law: [FILL-IN — suggest New South Wales / Victoria,

Australia]. English text authoritative.

1. The service

DentaSuite is a family of software applications for dental practices,

sold as one per-practice subscription. The subscription covers the

apps listed on your plan at dentasuite.com. We may add, improve, or

retire apps with reasonable notice.

2. Who may use it — supported jurisdictions

The Services are offered to dental practices established in:

**Australia, New Zealand, the United Kingdom, and the European

Economic Area** [FILL-IN update as markets open]. We do not currently

offer the Services to practices in the United States (pending HIPAA

business-associate arrangements) or in jurisdictions requiring

in-country health-data storage. Creating an account from an

unsupported jurisdiction may result in suspension and a refund of

prepaid fees.

3. Accounts and practices

One account per person; accounts belong to a practice. The practice

owner controls membership, settings (including the model-improvement

opt-in and language), and data. You are responsible for keeping

credentials secure and for your team's use.

4. Professional responsibility — not a medical device

The Services organise, document, transcribe and visualise. **They do

not diagnose, treat, or recommend treatment, and must not be relied on

for clinical judgement.** All clinical decisions remain solely with

the treating practitioner. AI-generated output (view identification,

framing, transcription, and similar) is assistive and must be reviewed

by the practice before clinical or patient-facing use.

In particular: clinical notes, letters and forms produced by

DentaScribe are drafts — review them against the consultation

before signing off or filing them in the patient record. Suggested

dental item numbers are informational only and must be confirmed

against the current ADA schedule (and CDBS/DVA rules where

applicable); any fee figures are estimates built from your practice's

own entered fees, and rebates must be confirmed with the patient's

health fund before billing.

5. Patient data

Your practice is the data controller of patient data processed through

the Services and warrants it has the necessary lawful basis and

consents. We process patient data only as described in the

Privacy Policy and the

Data Processing Agreement, which forms part of these

terms for practices subject to the GDPR/UK GDPR.

6. Subscription, billing, trials

Per-practice subscription, billed by Stripe [monthly/annually

FILL-IN], 30-day free trial, prices at dentasuite.com plus applicable

taxes. Fees are non-refundable except as required by law (including

the Australian Consumer Law) or under §2. We may change prices with 30

days' notice effective from the next billing period.

7. Acceptable use

No: unlawful content or use, attempting to access other practices'

data, reverse engineering except as law permits, reselling without

agreement, using output to train competing models, or uploading

malware. We may suspend accounts that endanger the platform or other

customers, with notice where practicable.

8. Intellectual property

We own the Services and their models. Your practice owns its content

(including uploads and exports). You grant us the limited licence

needed to operate the Services — and, only if your practice enables

the improvement programme, to use its labelled content to improve the

models, revocable for future use at any time.

9. Availability and support

We target high availability but do not warrant uninterrupted service.

Support via [support@dentasuite.com FILL-IN]. We may perform

maintenance with notice where practicable. Export your data at any

time using in-app export features.

10. Liability

To the extent permitted by law: the Services are provided "as is";

our total liability in any 12 months is capped at the fees paid in

that period; we are not liable for indirect or consequential loss,

or for clinical outcomes (see §4). Nothing excludes liability that

cannot be excluded (including under the Australian Consumer Law —

where a guarantee applies, our liability is limited to re-supplying

the service).

11. Termination

Cancel any time from billing settings (effective end of period). We

may terminate for material breach with 14 days' cure notice, or

immediately for §7 violations. On closure: export window of 30 days,

then deletion per the Privacy Policy retention schedule.

12. Changes to these terms

Material changes notified 30 days ahead by email; continued use after

the effective date is acceptance.

Privacy PolicyTerms of ServiceData Processing AgreementSecurity & Subprocessors