DentaSuite Terms of Service
DRAFT — for legal review before publication.
Effective date: [FILL-IN]. Operator: [FILL-IN entity, ABN, address].
Governing law: [FILL-IN — suggest New South Wales / Victoria,
Australia]. English text authoritative.
1. The service
DentaSuite is a family of software applications for dental practices,
sold as one per-practice subscription. The subscription covers the
apps listed on your plan at dentasuite.com. We may add, improve, or
retire apps with reasonable notice.
2. Who may use it — supported jurisdictions
The Services are offered to dental practices established in:
**Australia, New Zealand, the United Kingdom, and the European
Economic Area** [FILL-IN update as markets open]. We do not currently
offer the Services to practices in the United States (pending HIPAA
business-associate arrangements) or in jurisdictions requiring
in-country health-data storage. Creating an account from an
unsupported jurisdiction may result in suspension and a refund of
prepaid fees.
3. Accounts and practices
One account per person; accounts belong to a practice. The practice
owner controls membership, settings (including the model-improvement
opt-in and language), and data. You are responsible for keeping
credentials secure and for your team's use.
4. Professional responsibility — not a medical device
The Services organise, document, transcribe and visualise. **They do
not diagnose, treat, or recommend treatment, and must not be relied on
for clinical judgement.** All clinical decisions remain solely with
the treating practitioner. AI-generated output (view identification,
framing, transcription, and similar) is assistive and must be reviewed
by the practice before clinical or patient-facing use.
In particular: clinical notes, letters and forms produced by
DentaScribe are drafts — review them against the consultation
before signing off or filing them in the patient record. Suggested
dental item numbers are informational only and must be confirmed
against the current ADA schedule (and CDBS/DVA rules where
applicable); any fee figures are estimates built from your practice's
own entered fees, and rebates must be confirmed with the patient's
health fund before billing.
5. Patient data
Your practice is the data controller of patient data processed through
the Services and warrants it has the necessary lawful basis and
consents. We process patient data only as described in the
Privacy Policy and the
Data Processing Agreement, which forms part of these
terms for practices subject to the GDPR/UK GDPR.
6. Subscription, billing, trials
Per-practice subscription, billed by Stripe [monthly/annually
FILL-IN], 30-day free trial, prices at dentasuite.com plus applicable
taxes. Fees are non-refundable except as required by law (including
the Australian Consumer Law) or under §2. We may change prices with 30
days' notice effective from the next billing period.
7. Acceptable use
No: unlawful content or use, attempting to access other practices'
data, reverse engineering except as law permits, reselling without
agreement, using output to train competing models, or uploading
malware. We may suspend accounts that endanger the platform or other
customers, with notice where practicable.
8. Intellectual property
We own the Services and their models. Your practice owns its content
(including uploads and exports). You grant us the limited licence
needed to operate the Services — and, only if your practice enables
the improvement programme, to use its labelled content to improve the
models, revocable for future use at any time.
9. Availability and support
We target high availability but do not warrant uninterrupted service.
Support via [support@dentasuite.com FILL-IN]. We may perform
maintenance with notice where practicable. Export your data at any
time using in-app export features.
10. Liability
To the extent permitted by law: the Services are provided "as is";
our total liability in any 12 months is capped at the fees paid in
that period; we are not liable for indirect or consequential loss,
or for clinical outcomes (see §4). Nothing excludes liability that
cannot be excluded (including under the Australian Consumer Law —
where a guarantee applies, our liability is limited to re-supplying
the service).
11. Termination
Cancel any time from billing settings (effective end of period). We
may terminate for material breach with 14 days' cure notice, or
immediately for §7 violations. On closure: export window of 30 days,
then deletion per the Privacy Policy retention schedule.
12. Changes to these terms
Material changes notified 30 days ahead by email; continued use after
the effective date is acceptance.